Assignments
- First missed assignment
- Further missed assignments
Grades
- Grade below floor
- Declining grade trend
Engagement
Finances
- Soft financial hold
- Registration-blocking hold
Registration
- Not registered · 30 days out
- Not registered · 14 days out
Outreach
- No response to prior outreach
Advising
- No advisor meeting · 60 days
Observable activityReasons to check in
Source-design signals · Example timing · Not withdrawal predictions
Observed fact6 daysWithout an LMS login
5-day trigger
Signal active ✓7-day trigger
Not yet active Institutional choicesScopeCourses + termConditionWhen to flagWeightPoints to addResponseWhen to act Illustrative thresholds
Example total50 points102020
Active signal+ configured weight
Inactive signal+ 0 points
Configured points, not a probability percentage
90+Dean / advisor escalation
70–89Advisor escalation / meeting
50–69Outreach email50-point example
←30–49Early nudge
0–29No action
Same scoreInstitution-defined response Example bands · Boundaries set by the institution
CourseworkEngagementRegistration
✉Shared contact history
↗Advisor reviewAvailable alongside contact spacing
Message wordingTimingContact limits
Fictional history · Illustrative two-day spacing
Signals + reasons
Contact history
Student response
AAlex
Fictional student50 points Missed assignment +10Grade below floor +20Engagement drop +20
Check-in sent→Student replied
Student context“I can’t access the assignment instructions.”
Next barrierRestore access to courseworkNext assignment · due in 3 days
An informed conversation with a person
Students who may need support 01Early identificationNotice an emerging needEarly alerts + student signals
02Proactive outreachUnderstand the barrierAdvisor + student conversation
03Timely interventionConnect with the right supportAcademic · financial · advising
Support before challenges escalate · Concept illustration
Retention demo companion